Website Terms and Conditions of Sale

1. Introduction

Welcome to Sleep Mechanix. These Website Terms and Conditions govern your use of our website and the purchase of any products from us. By accessing or using this site, you agree to comply with and be bound by these terms. If you do not agree, please refrain from using the website.

2. Online Store Terms

You must be at least 18 years old or have the permission of a legal guardian to purchase from our site.
All purchases made through our website are subject to product availability and confirmation of the order price.
We reserve the right to refuse any order placed with us.

3. Product Descriptions

We strive to ensure that all product descriptions, images, and prices on the site are accurate. However, errors may occur. If we discover an error in the price or product description, we will inform you as soon as possible and give you the option to reconfirm your order or cancel it.

4. Pricing and Payment

All prices listed on the website are in South African Rands (ZAR) and include VAT unless otherwise stated.
Payment must be made in full before your order is processed and dispatched.
We accept payments via secure online methods, including debit/credit cards and EFT (Electronic Funds Transfer).

5. Delivery Policy

We deliver nationwide across South Africa. Delivery times vary based on location but typically range between 3–7 working days.
Delivery charges are calculated at checkout based on your area.
It is your responsibility to ensure that the delivery address provided is correct and accessible.

6. Returns & Exchanges

You may return any product within 7 days of delivery if it is unused, in original packaging, and in a resalable condition.
Mattresses and beds cannot be returned once used due to hygiene reasons unless defective.
Return shipping costs will be the customer's responsibility unless the item is defective or incorrectly delivered.
To request a return, contact us at [support@sleepmechanix.co.za].

7. Warranty

Products sold by Sleep Mechanix carry a manufacturer’s warranty. Warranty periods and coverage may vary by product.
Warranty claims must be submitted with proof of purchase and are subject to assessment.
The warranty does not cover damage due to misuse, incorrect handling, or wear and tear.

8. Intellectual Property

All content on this website, including logos, images, graphics, text, and product descriptions, is the property of Sleep Mechanix and may not be copied, reproduced, or used without written permission.

9. Privacy Policy

We respect your privacy. All personal information collected through this website is handled according to our Privacy Policy, which outlines how we use, store, and protect your data.

10. Limitation of Liability

Sleep Mechanix is not liable for any indirect, incidental, or consequential damages resulting from the use of or inability to use our products or website. Our total liability is limited to the purchase price of the product(s).

11. Governing Law

These terms are governed by the laws of the Republic of South Africa. Any disputes will be handled in accordance with South African legal jurisdiction.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Any changes will take effect immediately upon posting on the website.